Payment, Refund & Cancellation Policy

Effective: November 7, 2026 · Status: Pre-launch payment policy

Planned payment experience

We intend to integrate an approved payment provider so customers can pay for agreed services and workers can receive payouts. A percentage-based platform fee and optional tips are planned; exact amounts and timing have not been finalized.

Pricing

Workers set their listed rates. Before payment functionality launches, customers and workers should agree directly on job scope, total price, materials and any change orders. Listed starting rates may not be final quotes.

Cancellation and refunds

Because online payments are not active, Skill Link Worldwide cannot currently issue refunds for payments made outside the website. Customers and workers should agree on cancellation and refund terms before work begins and retain written confirmation. A formal platform refund process will be published before payments are enabled.

Disputes and payment protection

No escrow or guaranteed payment protection is currently offered. Any future held-funds or delayed-release arrangement will depend on payment-provider approval and applicable law. We will explain the exact process before activation.

Report a concern

For suspected fraud, a booking concern or a future payment question, contact support@skilllinkworldwide.com. Never share passwords or full payment-card information in messages.